Information Services is committed to delivering effective, secure, and customer-focused information technology services to UC San Diego Health -- including UC San Diego School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, and the hospitals and clinics in Hillcrest and La Jolla -- and our affiliates.
Our vision is to be recognized as a leader in the healthcare technology field, by leveraging and creating innovative technology that best serves employees, patients, and the community.
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LATEST ITSS NEWS
*NOTICE REGARDING APPLE TIME MACHINE*
Please be aware that Time Machine has been disabled on UCSD managed Apple devices. Our mobile device management (MDM) vendor has confirmed that restoring devices using Time Machine will break its ability to communicate with our MDM, Jamf, and subsequently cause other challenges. We strongly recommend you login to your Health OneDrive using your @health.ucsd.edu account and backup your files.
The following has been restricted:
- Time Machine has been greyed out and is not accessible in System Preferences
- Users will now see a notification that Time Machine is not supported when launching the app
- Time Machine has been hidden if already in the menu bar, automatic backups have disabled, and users will no longer see a Time Machine notification when plugging in external and USB drives
If you have any questions, please submit a ticket to the Ancillary App team via our IS Service Desk at 619-543-4357.
TECH SUPPORT AT PRO SCHOOLS
Information Services has published a map displaying the Pro Schools buildings and outlining the services offered. Please visit the map here and on the left hand navigator expand "Services," and ensure the "Information Services" checkbox is selected. Adjust your zoom view as necessary and locate your building and the blue flag icon. Click on the icon and select the Information tab that expands.This short video demostrates these instructions.