Health Information Services maintains a simplified set of Standardized hardware offerings, however, we also realize that these solutions may not meet 100% of our customers specifications/needs. For this reason we have alternative options in which to obtain the right hardware that meets your needs as well, reducing Risk and maintaining Security standards.
Standardized Offerings
In order to move forward with procurement of Standardized Offerings or Devices from the Preferred Purchasing Program, please utilize our
Equipment Ordering Catalog at 3HELP.ucsd.edu.
Non-Standardized Offerings
For devices not listed in the catalog, please utilize the "Non-Standard" selection to identify the device you are interested in Procuring. If you do not know what device will meet your needs you can also use the "Non-Standard" selection to provide the specifications or requirements you have, and we will be happy to provide a consultation and help Identify the product that meets your needs.
If you are procuring devices outside of the preferred models listed below, or outside of the Health Information Services procurement process (Vendor Direct, Website, Consumer Retail, etc…) we can only offer Best Effort Support. We highly recommend Faculty and Staff that do utilize walk-in procurement at the
UC San Diego Bookstore only use UC Health Managed Chart String.
Unsupported Devices & Operating Systems
Windows 11 and ARM Processor Devices
At this time,
devices that only support Windows 11 are
not supported by Information Services. Our enterprise security posturing, Group Policy Objects (GPOs), and other infrastructure have not been adapted or tested for Windows 11. Until we can test and adapt everything, we won’t be able to centrally manage or assist with supporting devices on the Windows 11 Operating System. This allows us to keep our environment safer and ensures the best experience for all the devices we do support. As a result, we are unable to facilitate their purchase through Information Services at this time.
Additionally,
devices running on ARM processors, such as the
Snapdragon X Plus/X Elite, are
not currently supported due to limited ARM-compatible applications available and the incompatibility of key software. Additionally our existing back-end architecture is not designed to support ARM-based systems, and application deployment through the
Microsoft Store does not align with our current deployment model.
Lenovo Devices
We also
do not support Lenovo devices due to their management complexity within our environment. Lenovo’s unique hardware and system configurations present significant challenges for our standard device management processes. Supporting these devices would require an extensive reconfiguration of our back-end systems and management protocols, which is not feasible at this time.
Preferred Models
The following
Manufacturers and
Business Class products have been selected as they meet minimum requirements as governed within
UCOP Policy: BFB-IS-3 Electronic Information Security and additionally providing Enterprise Level device management solutions, allowing our teams to properly set-up, secure, and manage the device.
Dell
Device Type |
Cost Efficient |
Mid-Class |
Performance |
Light Weight |
Laptop | Vostro | Latitude | Precision | XPS |
Desktop |
Vostro |
Optiplex |
Precision, XPS | -
|
Apple
Device Type |
Cost Efficient |
Mid-Class |
Performance |
Light Weight |
Laptop | -
|
MacBook Pro 13"
|
MacBook Pro 16"
|
MacBook Air |
Desktop |
Mac Mini |
iMac |
Mac Pro | -
|
HP
Device Type |
Cost Efficient |
Mid-Class |
Performance |
Light Weight |
Laptop |
Probook |
EliteBook |
Zbook |
Elite
|
Desktop | Prodesk
| EliteDesk
|
Z Series
| -
|
Microsoft
Device Type |
Cost Efficient |
Mid-Class |
Performance |
Light Weight |
Laptop
| Surface Laptop Go
| Surface Laptop, Surface Pro | Surface Book | Surface Go |
Desktop |
- | -
|
Surface Studio | -
|