IT Resources for School of Medicine, Skaggs School of Pharmacy & Pharmaceutical Sciences, and  Herbert Wertheim School of Public Health and Human Longevity Science

Information Services is committed to delivering effective, secure, and customer-focused information technology services to UC San Diego Health -- including UC San Diego School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, and the hospitals and clinics in Hillcrest and La Jolla -- and our affiliates. 

Our vision is to be recognized as a leader in the healthcare technology field, by leveraging and creating innovative technology that best serves employees, patients, and the community. 

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Getting to the right Tech Support  team at Pro Schools

Confused on who to call for certain IT services while on the Professional Schools campus? Information Services has published a map showing the Pro Schools buildings outlining the services offered. Please visit the map here and on the left hand navigator expand "Services," and ensure the "Information Services" checkbox is selected. Adjust your zoom view as necessary and locate your building and the blue flag icon. Click on the icon and select the Information tab that expands.This short video demostrates these instructions. 

Information Services and Quality & Patient Safety 5-Year Retrospective

A recent publication highlights the achievements of the Information Services and Quality & Patient Safety teams over the past five years.

Read the full publication

New State Laws Relating To Genetic Data, Privacy & Security

AB 825: Adds "genetic data" to UC's breach notification requirements under California law. SB 41: Establishes the Genetic Information Privacy Act, which will not directly apply to UC's patient care or research enterprise.
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Apple software updates

Starting the week of August 23, 2021, Information Services will need to enforce patching. This strategy will close the gap in our security footprint with our UCSD owned managed Apple devices. Our plan is to update Macs on the 3rd week of every month on starting Tuesday evenings at 9 PM. If your device is off and fails to update, your device will automatically update the next time your device is on and connected to the internet and will auto-reboot to finish installing the patches. This means you will no longer be able to post-pone the updates. In order to avoid loss of work, please carefully plan accordingly and save your work daily. 

Monterey for mac now available!

Please visit our News page for more info! If you have recently purchased a UCSD managed Mac and would like help setting it up from the start, please see our step-by-step guide. Any further questions can be answered by our Service Desk at (619) 543-4357.

G Suite for health Sciences

Please visit our newly updated G Suite for Education page! The updated page descibes the process of procuring a G Suite account and guides you through the login process.

Cybersecurity Certification for Research

Recorded (May 6, 2021) CCR presentation by Michael Corn, UCSD Chief Information Security Officer. For specific information regarding CCR, please visit the site here

Cloud Email Security Updates

UC San Diego Health has implemented a secure technology called Modern Authentication for email, Teams, and OneDrive access. As of April 27, 2021, applications that do not support this technology will be restricted from accessing Microsoft 365 services such as email, Teams, and OneDrive.
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